jo@millershutsdorset.com

Cann Mills, Cann, Shaftesbury, Dorset, SP7 0BL 

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ANY QUESTIONS? PLEASE CALL:

+44 01747 851936

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TERMS and CONDITIONS.

RESERVATION POLICY
  • Check in: 3pm, Check out: 10am on the departure day booked.

  • We may be a little flexible on this, but in peak months this is usually not possible. Please check with us within a few days of your arrival date. 

  • When making a booking online, once you have booked and paid you are bound to this agreement. If making a booking in person, once your booking is confirmed you are bound to this agreement.

  • The Guest agrees with the following:

  • Not to play any musical instrument or sound production equipment between 11pm and 7:30am or so as to be audible outside the Hut.

  • Regret no smoking inside the Hut or beyond the field on the Mill Premises.

  • To use the Huts as a private holdiay residence for a maximum of two people only.

  • Regret no pets inside the Hut.

  • The Guest will report any loss or damage to the Hut or contents to the Owners as soon as possible and will leave the accommodation in a clean and tidy state of repair and condition.

  • The Guest will ensure that their personal possessions are insured.

COMPLAINTS

Complaints must be reported to the Owners of the Hut thereby giving us the opportunity to rectify the problem. If the problem cannot be resolved during your stay, you must write to us within 28 days of departure giving full details of your complaint. We cannot accept complaints if you have not followed the course of action laid down in this clause. We cannot entertain complaints at the end of your stay or after the Guest has departed.

PRIVACY POLICY

Miller's Huts Dorset does not sell, rent or pass on its mailing lists to any other company. We will always protect your privacy, and your details will remain confidential at all times and only held for the purpose of servicing you as a customer in accordance with the Data Protection Act.

CANCELLATION POLICY

You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect from the date received by us. The following cancellation charges apply:

  • For a full refund of accommodation fees, cancellation must be made a full 72 hours prior to our local check in time of 3pm on the day of check in. 

  • If the Guest cancels less than 72 hours before check in, the first night is non refundable.

  • If the Guest arrives and decides to leave early, the accommodation fees for the nights booked are not refundable.

  • It is very unlikely that we will have to make any changes to your rental of the Hut. However, if we are forced to cancel the Hut rental because of force majeure or for any reason that makes the Hut unfit for rental, you will receive a full refund of all monies paid to us.